Meet the wee family
weeDesk
Give each support question an owner.
In development · Enquiries welcome
weeDesk brings support requests into a shared inbox. Your team can turn a customer’s question into a ticket, see who is looking after it and keep replies and follow-up together.
When a ticket changes hands
A customer asks when a replacement will arrive. One colleague replies in the morning, but the question is still open at the end of the shift. The next person can pick up the conversation and see what the customer is waiting for.
Tell us where support messages arrive today and how your team hands them over.
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